Catalyst support & academy

Docs, onboarding and certification, in one place.

Every task in Catalyst has a doc, a checklist and a person. Start with deal registration, MDF or payouts; the academy walks you through the rest.

Documentation

Short, task-first guides. Each one ends with the exact action in Catalyst.

Deals

Deal registration

Register a deal, understand first-reg-wins, and resolve conflicts before they start.

Read guide
MDF

MDF ledger

Allocate co-op budget, track debits, and see remaining funds in one ledger.

Read guide
Payouts

Partner payouts

Turn approved commissions into payouts without a spreadsheet.

Read guide
Onboarding

Partner onboarding

Invite partners, assign roles, and get them to first deal in minutes.

Read guide
Integrations

CRM sync

Connect Salesforce or HubSpot and keep partner activity in sync.

Read guide
Trust

Security & roles

Tenancy, role-based access, and audit trails for enterprise programs.

Read guide

Academy

Short tracks for channel teams. Each track is a set of lessons, not a certification mill.

Track 1

Channel ops basics

Program tiers, partner types, and the metrics that matter.

Start track
Track 2

Deal registration playbook

Rules of engagement, conflict handling, and CRM hygiene.

Start track
Track 3

Payout automation

From approved commission to paid partner, without spreadsheets.

Start track

Onboarding checklist

Five steps from signup to first registered deal.

  1. Create your workspace and invite your channel team.
  2. Add your partner tiers and rules of engagement.
  3. Connect your CRM (Salesforce or HubSpot).
  4. Invite your first partners and assign roles.
  5. Register a deal to confirm the workflow end to end.

Support

Send a message and we will route it to the right person. For case-specific work, use the case desk.